Downland Practice COVID-19 Update

LATEST PRACTICE UPDATE: The GP Partners are constantly reviewing the changing COVID-19 situation, and in line with NHS England and government guidance are planning for how our services might look going forward.

Please follow the below links for useful information:

Latest Downland Practice COVID-19 vaccine update

Eligibility for the COVID-19 vaccine

Why you have to wait for your COVID-19 vaccine

COVID-19 text/SMS scams

Frequently asked questions (FAQs)

How to contact our team with a non-urgent query

How we are managing demand on our service

PLEASE NOTE: The practice will be closed between 09:00 and 09:30 every other Monday for staff briefing.

For the ongoing safety of patients and staff, the following measures have been put in place:

  • You must NOT visit either of the practice sites or the pharmacy if you or anyone else in your household are experiencing any symptoms of coronavirus, or if you have been instructed to isolate by the Test and Trace service.
  • Please limit visits to the practice. You can find information on our frequently asked questions (FAQs) page, access resources and additional information in our COVID-19 Support Room, and contact our team via the website or telephone.
  • If you need to visit either Chieveley or Compton Surgery, please attend alone (where possible), wear a face covering, and follow signs on the doors. Please note that all entry to both sites is subject to routine screening, including a non-invasive temperature check.
  • If you have a face to face appointment at either Chieveley or Compton, please wait outside or in your car at your appointment time (unless you have been instructed otherwise by a member of staff). The clinician will collect you from the car park.

Be aware of scams. Genuine NHS call handlers for COVID-19 testing, ‘Test and Trace’ (contact tracing), and COVID-19 vaccine providers will NEVER ask you for money, your bank details, or any of your personal passwords or PIN numbers. These are free NHS services. If you are unsure, please visit the government website for advice on how NHS Test and Trace works.

On behalf of the GP Partners, thank you for your patience and ongoing support.