Skip to main content

Ask the practice a question

Use this service for non-urgent general questions.

Your query will be passed to the appropriate staff member or team. We aim to reply to queries within 5 working days. Please note that it may take longer than 5 working days to receive a reply if your query requires GP advice. You will be notified of a response via email. Please remember to check your email account’s spam/junk folder.

You can use this service if you:

  • are registered at the surgery

We are unable to accept repeat medication requests via the website or telephone. You can order your repeat medication online using Patient Access.

We are unable to accept complaints via the website. Please see our complaints procedure for further information.

Before you start

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of
Start now

You can also phone us on 01635 248251.

Page published: 24 July 2023
Last updated: 26 November 2024