Who do I need to see?
Some symptoms and conditions do not need to be assessed by a GP and are better dealt with by another healthcare professional. Utilising the appropriate service for your problem means you get the right assistance within the right timeframe. It also helps us to prioritise patients who need GP care, manage availability of our clinicians, and enables our doctors to continue working at a safe capacity.
- For advice on who to see for your symptoms or if you are unsure whether or not you have a life-threatening condition, call 111.
- Life-threatening emergencies including (but not limited to) severe allergies, breathing difficulties, chest pain, stroke, and feelings of suicide and self-harm are dealt with by A&E (Emergency Department). Call 999 if you have a life-threatening emergency.
- If you have a minor ailment, check if the pharmacist can help.
- If you have sustained a minor injury or have an acute minor (non-life threatening) illness such as a skin infection or rash, allergic reaction, or you need emergency contraception please call 111 to arrange an appointment at the Urgent Treatment Centre (formerly Minor Injuries Unit) at West Berkshire Community Hospital. Click the link above to find a full list of conditions the UTC help with.
- If you have a dental or oral problem, contact your dentist. GPs cannot provide dental treatment.
- If you feel you require a GP or nurse appointment, please call our team on 01635 248251.
It’s important to get help when you need it. If you are unsure who you need to see, call 111 and an advisor will direct you. For more information on using NHS services and who to see for your problem, visit ‘Using the NHS and other health services during coronavirus (COVID-19) – NHS (www.nhs.uk)’.