Ask the Reception a Question

You can use this form to ask the receptionist a question. This could be a question about our services, how you can access our services, our website or any general queries you may have about the practice.

Your question will be passed to an appropriate member of staff for a response. We aim to respond to all questions within 5 working days. Please do not use this service for any urgent medical queries as this service is only monitored during practice working hours on a daily basis.

If you have an urgent medical query you should telephone the surgery or contact the out of hours service by calling 111. You will be notified of a response to your query via email. Please remember to check your email account’s spam/junk folder.

Please note that we are unable to accept repeat prescription requests via the website or by telephone. You can order your medication using our online services. For more information, please call our pharmacy/dispensary team on 01635 248521 option 2. We are unable to accept complaints via this system. To submit a complaint or contact the practice manager, please email For more information, please see our Complaints page.

Ask the Reception a Question

Please use this date format: DD/MM/YYYY.
Responses we send will go to this email address