How to Order Your Repeat Medication

1. Via the NHS App – Please note that it is 5 working days from GP approval not submission. Please check your app, sometimes the request can be rejected if it is placed too early!

2. Using the Downland Website: www.downlandpractice.nhs.uk and selecting Prescriptions & medicines centre

3. by email to prescription.downland@nhs.net

4. Posting your repeat through the letterbox on the front door of the practice. Medication will usually be ready to collect after 5 working days, you will receive an email or text message when it is ready to collect. We do not work weekends if you place it in the post-box out of hours or over the weekend we will start the process on Monday.

5. By completing your repeat slip at the counter when you pick up your medication each month, this I then placed into our order system for the following month, you will receive an email or text message when it is ready to collect.

We are not able to take requests over the phone.